Privacy Policy

The Redress Office respects the privacy of people who visit this website.

Information collected

At this stage, the website does not operate a public case-intake system. If you submit the interest form on this website, information you voluntarily provide may include your name and email address. Until that form is connected to a mailing service, submitted details are not stored by this site.

How information is used

If a mailing service is later connected to the interest form, details you submit may be used to note interest, maintain appropriate administrative records, protect the security and integrity of the website, and comply with applicable obligations. Submitting the form does not mean a matter has been accepted.

Sensitive information

Please do not submit identity documents, financial account information, medical information, passwords or confidential case evidence through the website unless specifically requested through an established process.

Service providers

The website may rely on third-party infrastructure providers for services such as website hosting and domain management. Those providers may process limited technical data as necessary to provide their services. A mailing service, if later connected to the interest form, may process the details you submit.

Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was received, legitimate record-keeping requirements, security, or applicable legal obligations.

Your requests

The Redress Office does not publish a public correspondence address. Privacy-related requests concerning personal information may be noted through the interest form on this website when that form is connected.

Updates

This policy may be updated as the Redress Office develops its systems, services and public availability.