Privacy Policy

The Redress Desk respects the privacy of people who visit or contact this website.

Information collected

At this stage, the website does not operate a public case-intake system. If you contact The Redress Desk by email, information you voluntarily provide may include your name, email address and the contents of your message.

How information is used

Information submitted through correspondence may be used to respond to the communication, maintain appropriate administrative records, protect the security and integrity of the website and correspondence systems, and comply with applicable obligations.

Sensitive information

Please do not submit identity documents, financial account information, medical information, passwords or confidential case evidence through general website correspondence unless specifically requested through an established process.

Service providers

The website and communications may rely on third-party infrastructure providers for services such as website hosting, domain management and email. Those providers may process limited technical or communications data as necessary to provide their services.

Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was received, legitimate record-keeping requirements, security, or applicable legal obligations.

Your requests

Privacy-related enquiries or requests concerning personal information can be directed to support@redressdesk.org.

Updates

This policy may be updated as the Redress Desk develops its systems, services and public availability.